You can view your statement and make payments for any service you receive at South Shore Health System with your South Shore MyChart account. If you don’t have a South Shore MyChart account, you can request an activation code. Once you receive your activation code, you can enroll in South Shore MyChart.

If you have any questions about your health care bills, contact our patient accounts department at 800-486-1915.

Frequently Asked Billing Questions

Why did I receive multiple bills for my care?

You may receive several bills for the health care you received at South Shore Hospital. Bills differ based on your illness or condition; the number of physicians, nurses, and technicians who cared for you; how long you were hospitalized; the medications you received; and the supplies that were necessary to care for you.

Your medical condition may have required using outside experts to provide important tests. These fees are not included on the hospital's invoice. The names of some organizations that send you bills are similar—such as "South Shore Cardiology," "South Shore Radiology," and "South Shore Hospital." We urge you to carefully read your invoices to determine what services were provided and who is billing you for them.

Do you accept my health insurance plan?

We accept nearly every major health insurance plan, as do the individual members of our medical staff. Because plan names and benefits change frequently, call your insurer to learn the details of your plan's benefits.

How much does a certain procedure cost at South Shore Hospital?

For questions about pricing, call our Pricing Estimation Line: 781-624-3424

What if I need financial assistance?

Call our financial counselors at 781-624-4329 to determine if you may be eligible for financial assistance, verify requirements, or to make an appointment with a financial counselor. The Financial Counselor’s office is located in the Patient Access Department, in the Hospital’s McKim Lobby.

Other programs include MassHealth and Medical Hardship.