Mission - Vision - Values
Mission
South Shore Hospital exists to benefit the people of our region by promoting good health, and by healing, caring and comforting.
Vision
South Shore Hospital will be the regional health care leader and provider of choice because
we will:
- Demonstrably respond to community health care priorities;
- Consistently earn our patients' trust, confidence and satisfaction;
- Produce optimum health outcomes in an efficient manner;
- Create an unrelenting focus on safe patient care and a secure work environment;
- Invest in our staff to remain employer of choice;
- Diligently protect a precious regional asset;
- Maintain financial stability.
Values
All of us affiliated with South Shore Hospital are guided by these values in fulfilling our mission and achieving our vision:
- We care for our patients as we would our loved ones: with expertise, compassion,
and respect. - We personify initiative, innovation, and tenacity in addressing community health
care priorities. - We foster an environment that celebrates diversity, rewards excellence and added-value, and encourages good citizenship.
- We work cooperatively with our colleagues and our community to advance the region's
well-being. - We exhibit leadership on critical issues, in ways worthy of public confidence.
- We demonstrate accountability, integrity, and resourcefulness in our financial stewardship.
Approved: October 17, 1998, Reaffirmed: June 2003,September
2005
South Shore Health and Educational Corporation / South Shore Hospital Board of Directors
ASPECTS of Caring at South Shore Hospital
All of us who work at South Shore Hospital are committed
to these Service Excellence Standards:
Accountability . to our patients, visitors, and co-workers.
Service . that is timely and exceeds expectations.
Professionalism . that demonstrates our pride in our work and organization.
Etiquette . that reflects respect, caring, and compassion.
Communication . that is clear, open, and builds understanding and trust.
Teamwork . that fosters a positive, collaborative working environment.
Safeguarding . the privacy and dignity of all.

