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Perfect Review for South Shore Visiting Nurse Association

For Immediate Release:
Media Contact: Sarah Darcy
May 3, 2013
(781) 624-8970

Mass Department of Public Health Survey Finds No Deficiencies

Rockland, MA—May 3, 2013—The Massachusetts Department of Public Health recently conducted a routine, but exhaustive, seven-day review of South Shore Visiting Nurse Association's (VNA) clinical care and operations. The surveyors were unable to find any deficiencies or findings meriting follow-up.

The surveyors reviewed randomly-selected patient charts, examined colleague personnel records, and with permission from patients, conducted home visits. The surveyors were impressed with visits made to homes of patients with highly-complex clinical and social challenges, as well as the integration of the VNA’s multidisciplinary services and communication.

During 2012, our VNA team made 150,656 visits to 7,368 patients. South Shore VNA has been named to the “2012 HomeCare Elite® Top 500” based on an independent review of our agency’s patient satisfaction, quality metrics, and operational performance. Our VNA now ranks among the top half-percent of 10,000 home care agencies reviewed by Outcome Concepts Systems (OCS), a leading post-acute health care information company. Although this is the first year that our VNA has been named to the Top 500, OCS has ranked South Shore VNA among the nation's top 25 percent of home care agencies since 2006.

South Shore Hospital congratulates all of its VNA colleagues for earning this third-party validation of their work on behalf of patients and families.

South Shore Visiting Nurse Association is our Medicare-certified provider of home care services, including skilled nursing, specialty disease management programs, physical therapy, occupational therapy, speech therapy, home health aides, and medical social work for adults and children at home.

South Shore Hospital is a 378-bed, not-for-profit, tax-exempt, charitable provider of acute, emergency, outpatient, home health, and hospice care to the people of Southeastern Massachusetts. South Shore Hospital’s home care division includes South Shore Visiting Nurse Association, Hospice of the South Shore, and Home & Health Resources. The hospital’s 900-member medical staff represents all leading medical specialties. South Shore Hospital employs 3,800 people, supported by a team of 700 volunteers. South Shore Hospital is licensed to provide Level II Trauma care and Level III Maternal/Newborn care. South Shore Hospital has been ranked among the top three hospitals in Massachusetts, according to the 2012 U.S. News & World Report Best Hospitals report and named a Top Place to Work by The Boston Globe. Please call (781) 624-6673 or visit southshorehospital.org for a referral to a South Shore Hospital physician.

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