(781) 624-8000       
Advanced Search

Physician Referral (781) 624-6673

Patient RelationsMaps & DirectionsSend Flowers or a GiftWays to GiveFind a Doctor
Home Health Care

Parthena's Story

Hospice Team

Your Hospice of the South Shore team works together with you to develop a plan of care that meets your needs and provides you and your caregivers with care and support.

Below is a description of each member of our interdisciplinary team and the services they provide:

Hospice Medical Director

Our hospice medical director attends hospice team meetings and provides advice and direction for the hospice team. The hospice medical director works with your attending physician and nurse case manager to assure that the medical care you receive is closely monitored and meets your ongoing needs.

Attending Physician

Your doctor continues to play an important role in your care while you are a patient of Hospice of the South Shore. Your nurse case manager will be in regular communication with your physician and will make sure that he/she is aware of any changes in your condition or needs. Your physician will continue to prescribe medications for you and will be responsible for approving any changes in your plan of care.

Staff Registered Nurses

When you are admitted to hospice, you are assigned a nurse case manager. The nurse will provide skilled nursing visits and coordinate your care, while also offering support and teaching to your caregiver. Nursing visits are made as necessary to monitor and control your symptoms. The frequency of visits may change throughout the course of your illness. In addition to your nurse case manager, an on-call nurse is available by phone outside normal business hours to answer questions and respond to problems. If necessary, the on-call nurse will visit you to resolve any problems that might arise outside normal business hours.

Medical Social Workers

Our medical social workers are available to you and your caregivers to discuss the emotional challenges of a serious illness. They can also assist you with health care decisions, advance directives, legal matters, or access to other community resources. Soon after your admission, a social worker will visit you and your family to determine how to be most helpful to you during this time.

Spiritual Care

Spiritual care is provided by a chaplain who is available to visit people of all faiths. The chaplain is available to pray or offer emotional and spiritual support. Our chaplain will discuss spiritual issues, such as fear, loss, forgiveness, anger, or spiritual questioning. The chaplain can also help with religious questions or arrange a visit by a local rabbi, priest or minister.


Volunteers provide a variety of services to support our patients and families. Our volunteers are caring and compassionate men and women who live in the communities we serve and want to contribute to others in a meaningful way. Hospice of the South Shore provides and requires comprehensive orientation and training for all volunteers, as well as continuing education, ongoing support and supervision.

Home Health Aides

Home health aides provide personal care under the supervision of the nurse case manager. Our home health aides are assigned based on the personal care needs identified in the plan of care.

The Role of the Home Health Aide

If included in your plan of care, your home health aide may assist with:

  • Personal care
    • Shower, sponge bath or bed bath
    • Shampooing hair
    • Shaving
    • Nail care (no cutting)
    • Mouth care
    • Dressing
    • Toileting
  • Weighing
  • Applying elastic stockings or ace bandages
  • Reminding you to take medications
  • Assisting with transfers
  • Assisting with walking
  • Assisting with exercise program
  • Assisting with feeding

When the above needs are met and time allows, your home health aide may:

  • Prepare meals
  • Wash patient’s laundry
  • Perform light housekeeping

The home health aide is NOT allowed to:

  • Perform CardioPulmonary Resuscitation (CPR)
  • Administer any medications, including eye drops and over-the-counter medications
  • Pick up or drop off prescriptions
  • Give enemas and suppositories
  • Change sterile bandages
  • Transport the patient in any vehicle
  • Perform any banking or check cashing
  • Charge purchases
  • Pay bills
  • Buy alcoholic beverages
  • Provide heavy-duty housekeeping
  • Work in the yard
  • Shovel snow
  • Work directly for a patient outside the visit time scheduled by Hospice of the South Shore

Stay Connected

Sign up to receive our Community Magazine, e-Newsletters or program brochures.