When Leslie, RN, is shopping for groceries, she’s often approached by people who recognize her from the Outpatient Surgery Center at South Shore Hospital.
“Usually they’re former patients who just want to say, ‘Thanks for taking such good care of me,’” she says. “It’s so rewarding that they feel good about the experience they had here.”
Leslie, who’s been a nurse at South Shore Hospital for nearly 24 years, began working in the hospital’s Outpatient Surgery Center at 780 Main Street in Weymouth six years ago. She says she likes working in the local community “where my family, friends and neighbors go to the hospital.”
Before joining the outpatient surgery team, Leslie spent ten years as a medical-surgical nurse and another seven working in the hospital’s emergency department. Leslie finds working in outpatient – or “day” – surgery to be less exhilarating than emergency nursing, but rewarding in its own ways She likes the time she has to pay close attention to each patient’s needs, determining who might be more nervous or apprehensive than others.
Leslie’s job is to care for patients who are about to undergo, or have just undergone, surgical procedures. She says that there are “more kids than ever” in day surgery now, mainly for urinary and orthopedic surgeries. The nursing staff focuses on making each child’s experience pleasant, with warm bedside ministrations. Keeping plenty of videos, stickers, and toys on hand helps, too.
As the mother of three teenagers, Leslie says she understands what the families of her patients go through, and takes special pride in helping them through the process. “We really reach out to family members,” she says. “It’s better for everyone involved when a friend or family member is there.”
She sees the outpatient surgery center as a community made up of patients and the staff who care for them – most of whom are long-time employees who, like Leslie, love what they do.
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