(781) 624-8000       
Advanced Search

South Shore Hospital - Expect More - Expertise Resources Convenience


Physician Referral
(781) 624-6673

Patient RelationsMaps & DirectionsSend Flowers or a GiftWays to GiveFind a Doctor
Patients & Visitors

Patient & Family Advisory Council

The formation of our Patient Family Advisory Council (PFAC) is the cornerstone of our commitment to Patient and Family Centered Care (PFCC). Our PFAC brings together patients, their families and South Shore Hospital administrators, physicians, nurses, and allied health professionals. The Council draws upon the valuable knowledge and experience of its members to help guide our PFCC approach. Our PFAC assists in the development of new services and programs, in finding solutions to problems or challenges and in identifying ways that South Shore Hospital can improve the hospital and home care experience for our patients, their families and our colleagues.

Rosemary%20Phalen.jpg Susan Scarongelli.jpg

Rosemary Phalen


Susan Scanvongelli

Vice Chair


South Shore Hospital's Patient & Family Advisory Council includes sixteen patient / family advisors and seven staff members:

  • Joe Cahill, President/COO, Hospital Representative
  • Bill Curtis, Patient/Family Advisor
  • Frank Corbett,  Patient/Family Advisor
  • Elana Dekkers, MD, Hospital Representative
  • Jill Duffy, Patient/Family Advisor 
  • Tara Dusthimer, Improvement Project Specialist, Hospital Representative
  • Richard Elliot, Patient/Family Advisor
  • John Emler, Patient/Family Advisor
  • Sandra Geiger, VP/Performance Excellence, Hospital Representative
  • Julie Kembel, Patient/Family Advisor 
  • Stephanie Peters, Patient/Family Advisor
  • Jesslyn Lenox, Supervisor Neo Pedi Respiratory, Hospital Representative
  • Betty Melvin, Hospital Representative
  • Susan Bryant, Hospital Representative
  • Linda Wells, Hospital Representative
  • Pauline Powers, Registered Nurse, Hospital Representative 
  • Rosemary Phalen, Chair
  • Susan Scavongelli, Vice Chair
  • John Stevenson MD, SVP / Chief Medical Officer, Hospital Representative
  • Joanne Tully, Patient/Family Advisor


South Shore Hospital's MyHealth Patient Portal

Check test results, review diagnostic imaging reports and more.

Learn More   

Important Information About Parking and Directions During Construction