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Patient & Family Advisory Council

The formation of our Patient Family Advisory Council (PFAC) is the cornerstone of our commitment to Patient and Family Centered Care (PFCC). Our PFAC brings together patients, their families and South Shore Hospital administrators, physicians, nurses, and allied health professionals. The Council draws upon the valuable knowledge and experience of its members to help guide our PFCC approach. Our PFAC assists in the development of new services and programs, in finding solutions to problems or challenges and in identifying ways that South Shore Hospital can improve the hospital and home care experience for our patients, their families and our colleagues.

 
Marianne Wells Clark Rosemary%20Phalen.jpg

Marianne Clark

Chair

Rosemary Phalen

Vice Chair

 

South Shore Hospital's Patient & Family Advisory Council includes sixteen patient / family advisors and seven staff members:

  • Joe Cahill, President/COO, Hospital Representative
  • Marianne Clark, Chair
  • Sue Cohoon, RN, Hospital Representative
  • Bill Curtis, Patient/Family Advisor
  • Kim Dever MD, Hospital Representative
  • Jill Duffy, Patient/Family Advisor 
  • Tara Dusthimer, Improvement Project Specialist, Hospital Representative
  • Richard Elliot, Patient/Family Advisor
  • John Emler, Patient/Family Advisor
  • Walt Fraser, Patient/Family Advisor
  • Sandra Geiger, VP/Performance Excellence, Hospital Representative
  • Dick Justino, Patient/Family Advisor
  • Julie Kembel, Patient/Family Advisor
  • Gregory Kleiner, Patient/Family Advisor
  • Diana Latimer, Patient/Family Advisor
  • Kathy Maynard, Patient/Family Advisor
  • Kevin Muldoon, Patient/Family Advisor
  • Leah Murray, Manager Nutrition & Food Services, Hospital Representative
  • Louise Norcott, Patient/Family Advisor
  • Rosemary Phalen, Vice Chair
  • Susan Scavongelli, Patient/Family Advisor
  • John Stevenson MD, SVP / Chief Medical Officer, Hospital Representative
  • Joanne Tully, Patient/Family Advisor

    

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