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Patient & Family Advisory Council

The formation of our Patient Family Advisory Council (PFAC) is the cornerstone of our commitment to Patient and Family Centered Care (PFCC). Our PFAC brings together patients, their families and South Shore Hospital administrators, physicians, nurses, and allied health professionals. The Council draws upon the valuable knowledge and experience of its members to help guide our PFCC approach. Our PFAC assists in the development of new services and programs, in finding solutions to problems or challenges and in identifying ways that South Shore Hospital can improve the hospital and home care experience for our patients, their families and our colleagues.

Julie Kembel.jpg Richard Elliott.jpg

Julie Kembel


Richard Elliott



South Shore Hospital's Patient & Family Advisory Council includes sixteen patient / family advisors and seven staff members:

  • Bill Curtis, Patient/Family Advisor
  • Frank Corbett,  Patient/Family Advisor
  • Steve DeMenna, Patient/Family Advisor
  • Eugene Duffy, Program Manager Paramedic Services/Staff Council Member
  • Jill Duffy, Patient/Family Advisor 
  • Richard Elliot, Co-Chair
  • Julie Hurley, PA, Hospitalist Program/Staff Council Member
  • Kathy Joyce, Patient/Family Advisor
  • Julie Kembel, Co-Chair
  • Jackie Kilrain, Direct Rehabilitation Services/Staff Council Member 
  • Stephanie Peters, Patient/Family Advisor
  • Timothy Quigley, VP Nursing, CNO, Hospital Representative
  • Jesslyn Lenox, Supervisor Neo Pedi Respiratory, Hospital Representative
  • Mark Mahnfeldt, VP Acute Care Nursing, Assoc CNO, Hospital Representative
  • Betty Melvin, Patient / Family Advisor
  • Susan Bryant, Patient / Family Advisor
  • Linda Wells, Patient / Family Advisor
  • Joanne Tully, Patient/Family Advisor


South Shore MyChart Patient Portal

Introducing South Shore MyChart, the new and improved Patient Portal.

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