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Patient & Family Advisory Council

The formation of our Patient Family Advisory Council (PFAC) is the cornerstone of our commitment to Patient and Family Centered Care (PFCC). Our PFAC brings together patients, their families and South Shore Hospital administrators, physicians, nurses, and allied health professionals. The Council draws upon the valuable knowledge and experience of its members to help guide our PFCC approach. Our PFAC assists in the development of new services and programs, in finding solutions to problems or challenges and in identifying ways that South Shore Hospital can improve the hospital and home care experience for our patients, their families and our colleagues.

Rosemary%20Phalen.jpg Susan Scarongelli.jpg

Rosemary Phalen


Susan Scanvongelli

Vice Chair


South Shore Hospital's Patient & Family Advisory Council includes sixteen patient / family advisors and seven staff members:

  • Joe Cahill, President/COO, Hospital Representative
  • Bill Curtis, Patient/Family Advisor
  • Frank Corbett,  Patient/Family Advisor
  • Elana Dekkers, MD, Hospital Representative
  • Kim Dever MD, Hospital Representative
  • Jill Duffy, Patient/Family Advisor 
  • Tara Dusthimer, Improvement Project Specialist, Hospital Representative
  • Richard Elliot, Patient/Family Advisor
  • John Emler, Patient/Family Advisor
  • Sandra Geiger, VP/Performance Excellence, Hospital Representative
  • Julie Kembel, Patient/Family Advisor
  • Gregory Kleiner, Patient/Family Advisor
  • Allison Moody,  Registered Nurse, Hospital Representative 
  • Stephanie Peters, Patient/Family Advisor
  • Sarah Reed, Patient/Family Advisor
  • Jesslyn Murphy, Supervisor Neo Pedi Respiratory, Hospital Representative  
  • Pauline Powers, Registered Nurse, Hospital Representative 
  • Rosemary Phalen, Chair
  • Susan Scavongelli, Vice Chair
  • John Stevenson MD, SVP / Chief Medical Officer, Hospital Representative
  • Joanne Tully, Patient/Family Advisor


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