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Rehabilitation Services

Frequently Asked Questions

Is Physical Therapy, Occupational Therapy, or Speech Therapy covered by my insurance?

Do I need a referral for therapy?

What information should appear on my prescription?

How do I schedule an appointment?

Is there parking available?

What are the hours of operation?

How do I enroll in Cardiac or Pulmonary Rehab Programs?

Will my insurance cover the cost of Cardiac Rehab/Pulmonary Rehab at South Shore Hospital?

What days and times are the cardiac and pulmonary classes held?

How often will I have therapy while I am in the hospital?

Does my insurance cover for equipment I may need (for example, crutches, canes)?

Does South Shore Hospital still offer a TCU (transitional care unit or rehab unit) for rehab?

What are some of the services offered by Speech-Language Pathologists?

What are some of the diagnoses treated by Speech-Language Pathologists?

My child is 4 years old.  It is hard for me to understand my child’s speech.  Should I have him evaluated?

My child is 2 years old.  I’m concerned that he is not talking as much as he should be.  Should I have him evaluated?

My mother coughs when she drinks.  Does she have a swallowing problem?

 

Is Physical Therapy, Occupational Therapy, or Speech Therapy covered by my insurance?

Most rehabilitation is covered by insurance, however health plans may vary. Our office staff will assist you in determining your coverage.

Do I need a referral for therapy?

A physician's prescription is needed for all rehab services. You may be referred by your Primary Care Physician or by a specialist such as an Orthopedist. Many insurance plans require a referral from your primary care physician as well.

What information should appear on my prescription?

Minimally, prescriptions must contain the following information: your name, specific diagnosis, and the service you are to receive (for example, Physical Therapy, Occupational Therapy, or Speech Therapy). A prescription may also include specific treatments your physician wishes you to have, as well as frequency and duration for treatment. Prescriptions presented at the time of your evaluation must be signed and dated within the past 30 days. If you are to receive Physical Therapy services in the pool, the prescription must state "pool therapy" or "aquatic therapy."

How do I schedule an appointment?

To schedule an appointment, please call centralized scheduling at 781-624-4090. Let them know your diagnosis and whether your prescription says Physical Therapy, Occupational Therapy, or Speech Therapy. If your prescription does not specify a particular therapy, the scheduling department will arrange an appointment for you in accordance with your therapy needs and the body part to be treated.

Is there parking available?

There is on-site parking on the hospital grounds, including some handicapped parking spaces. We also offer free valet parking at the hospital's McKim Family Main Entrance . There is also available parking in the Cancer Center Garage located on Columbian Street.

What are the hours of operation?

The Outpatient Rehabilitation Department offers services Monday through Thursday from 7 a.m. - 8:30 p.m., Friday from 7 a.m. – 6 p.m. and Saturday from 8 a.m. – 12 p.m.

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How do I enroll in Cardiac or Pulmonary Rehab Programs?

A signed referral by your physician is required along with certain required tests (CR: recent stress test, recent EKG) / (PR: recent pulmonary function test, recent stress test).

Will my insurance cover the cost of Cardiac Rehab/Pulmonary Rehab at South Shore Hospital?

Yes, most insurances do cover the cost of these programs; however, some participants do have a co-pay.

What days and times are cardiac and pulmonary classes held?

Cardiac Rehab is offered three days/ week (M/W/F) and there are seven classes each day (7:30 a.m., 9:30 a.m., 11 a.m., 12:45 p.m., 2:15 p.m., 4 p.m., and 5:45 p.m.) Pulmonary Rehab is offered two days/ week and there are two classes each day (Tu/ Th) at 12:15 p.m. and 2 p.m.

How often will I have therapy while I am in the hospital?

Therapy is available seven days a week. The number of visits you receive will be determined by you, your therapist, and your physician based on your rehab needs.

Does my insurance cover equipment that I may need (for example, crutches, canes)?

Insurance plans vary and your case manager will help the therapist determine if the equipment you need will be covered. Otherwise a list of resources where you may borrow equipment will be provided to you.

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Does South Shore Hospital still offer a TCU (transitional care unit or rehab unit) for me to have my rehab?

South Shore Hospital no longer has a Transitional Care Unit. If you require Short-Term Rehab after your hospitalization, your case manager will assist you with discharge planning. We also offer extensive services provided through South Shore Visiting Nurse Association and our Outpatient Rehab department if you are able to discharge directly home.

What are some of the services offered by Speech-Language Pathologists?

Speech-Language Pathologists provide a multitude of services for patients of all ages. Some examples are:

  • Bedside and Modified Barium Swallow evaluations to assess swallowing function and to rule out aspiration (food/drink entering the lungs).
  • Grape Juice (Blue Dye) Testing to assess swallowing function and rule out aspiration in patients with tracheostomies.
  • Passy Muir Valve application to provide voicing for patients with trachesotomies.
  • Speech/language, cognitive, voice, stuttering, and swallowing treatments.

What are some of the diagnoses treated by Speech-Language Pathologists?

Speech-Language Pathologists provide treatment for many disorders. Some examples are:

  • Stroke
  • Brain Injury
  • Head/Neck Cancer
  • Pneumonia
  • Developmental Delays
  • Voice Disorders

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My child is 4 years old. It is hard for me to understand my child’s speech. Should I have him evaluated?

In most cases, a child’s speech is understood by familiar listeners between the ages of two and three years of age. A speech and language evaluation will assess the sounds in your child’s phonemic repertoire. While it may be determined that your child has some articulation difficulties, some errors may be age-appropriate. After evaluating your child, the speech-language pathologist will determine the need for treatment.

My child is 2 years old. I’m concerned that he is not talking as much as he should be. Should I have him evaluated?

By the age of two, your child should be using two- to three-word phrases to talk about and request objects. A speech-language pathologist can evaluate your child and, if necessary, develop a treatment plan to expand his verbal expression.

My mother coughs when she drinks. Does she have a swallowing problem?

Coughing while eating or drinking is often a sign of aspiration (food/drink entering your lungs). Other signs of aspiration include throat clearing, wet vocal quality, runny nose, and watery eyes. A speech-language pathologist can evaluate your mother’s swallowing and, if necessary, may recommend diet modifications, compensatory strategies, or oral-pharyngeal exercises.

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