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Women's Health

Visiting a Maternity Patient

Mother’s Choice

Our “Mother’s Choice’” visiting policy is based upon each new mother’s personal needs and wishes. At South Shore Hospital, you determine who visits and when.

To Our Visitors:

Our “Mother’s Choice” visiting policy supports a new mother’s individual preferences regarding visiting hours.  While our maternity staff welcomes family and friends, each new mother is able to determine if and when she wants to receive visitors, based upon her own needs and desires.

Often new mothers are exhausted, but too excited to sleep.  Many mothers may find themselves torn between wanting to entertain visitors and needing time to get rest or concentrate on feeding and learning to care for their new baby. 

Our maternity concierge is located on the unit to assure that visitors follow each mother’s preferences.  Please make sure that you know a new mom’s wishes before visiting.

While families are important to us, siblings may not visit without a responsible adult, and are not allowed to stay overnight at the hospital, to assure that mothers receive adequate rest during their stay.

Visiting is restricted in the NICU to visitors above the age of 16. The NICU reserves the right to limit sibling visits.

To Our New Mothers:

You will have the opportunity, in consultation with your nurses, to make a plan for your hospital stay that includes time for rest and recovery, support for infant care and feeding, new parent bonding, and for introducing the newest member of the family to extended family and friends. We encourage you to prioritize your preferences during the first few hours of your baby’s life.

We offer a maternity concierge service – available from 6:30 a.m. to 8 p.m. – to assure that your visiting preferences are respected. Please call the concierge desk (ext. 4354) with your daily visiting instructions. You may request that no visitors be allowed during a designated time, or ask that the concierge call you when visitors arrive. For visits that are declined, we will provide the opportunity for the visitor to leave a brief note.

Family or visitors who have been exposed to or have manifestation of communicable diseases for which the newborn is at particular risk (influenza, cold sores, impetigo, rash, fever, active tuberculosis, acute respiratory disease, as well as vaccine-preventable diseases, particularly measles, mumps, whooping cough, and chicken pox) are not permitted to visit. - Massachusetts Department of Public health Law 130.615.D

Tobacco-Free Environment

South Shore Hospital is committed to providing a healthy, safe environment, free from irritants caused by smoke. There is no smoking permitted by patients or visitors anywhere in the hospital or on the hospital grounds.

Becoming tobacco-free supports our mission to protect the health and welfare of our colleagues, patients and visitors and serve as a model of good health promotion in the community.  South Shore Hospital is offering the “You CAN Quit” smoking cessation program to the public to help people stop smoking or using tobacco. Group and private sessions are available. For further information on the “You CAN Quit,” program, call 781-624-8904.

Family Area

Supervised siblings and visitors are invited to relax in our West Solarium.


South Shore MyChart Patient Portal

Introducing South Shore MyChart, the new and improved Patient Portal.

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