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Neonatal Intensive Care Unit (NICU)

Neonatal Intensive Care Unit (NICU)

Providing the Highest Level of Neonatal Intensive Care

Watch this CBS Boston video about
our AngelEye Camera System, which
allows family and friends to interact
with NICU babies 24 hours a day. 

The Messina Family Neonatal Intensive Care Unit (NICU) at South Shore Hospital provides expert, family-centered care for premature, critically ill newborns with complex care needs.

Our NICU is the first and only community hospital in the state of Massachusetts to receive designation as a Level III NICU. We also offer the AngelEye Camera System – an internet-based, secure video and audio solution on each bassinette that allows families and friends to interact with hospitalized newborns 24 hours a day from their computer, laptop, tablet, or smart phone.

Three NICU Levels of Care

Depending on your baby's unique needs, we offer different levels of care. These include:

  1. Level I: Basic Newborn Care
    Our modern Level I newborn nursery provides care for healthy, full-term babies.

  2. Level II: Advanced Newborn Care
    Our 20-bed Level II Specialty Care Nursery (SCN) provides advanced care for growing and recovering babies born at greater than 32 weeks gestation. 

  3. Level III: Subspecialty Neonatal Care
    Our 10-bed technologically advanced Level III NICU provides care for infants born at less than 32 weeks gestation with a full range of complex medical conditions, including those that are extremely ill. 

Expert Care Team

Both our Level III and Level II units are staffed with doctors, nurses, and respiratory therapists with specific training in the care of ill, premature, and recovery newborns. Our NICU doctors are dually affiliated with both South Shore Hospital and Boston Children’s Hospital. 

Family-Centered Care and Support

We consider parents core members of our care team and are dedicated to partnering with you in your baby's care. Below are some examples of how we do this:

  • Each family is assigned a dedicated clinical staff member who will help explain your baby's care plan and answer any questions or concerns
  • Family is welcome to be present at their baby's bedside for invasive procedures
  • A discharge class is offered to help parents learn how to care for your baby's specific issues at home

For more information about the NICU at South Shore Hospital or to arrange a tour of our facility, call (781) 624-8373. To find a South Shore Hospital-affiliated physician, use our Find a Doctor Tool


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